IMPORTANT - SMS CONSENT IS NOT SHARED: By providing your mobile phone number and opting in to receive SMS messages from C1HG Capital One Hotel Group:

• You consent to receive text messages including appointment reminders, order alerts, account notifications, and promotional messages
• Message frequency may vary
• Message and data rates may apply
• Your SMS consent is NOT shared with third parties or affiliates for their own marketing purposes
• Your mobile number will only be used by C1HG for the purposes you have consented to
• Text STOP to opt-out at any time
• Text HELP for assistance
• For support, visit our website at www.c1hg.com

C1HG Capital One Hotel Group ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services for hotel bookings at our affiliated properties including Hilton, Marriott, and InterContinental Group hotels.

Personal Information You Provide:

• Account Information: Name, email address, phone number, password
• Booking Information: Travel dates, room preferences, special requests
• Payment Information: Credit card details, billing address
• Guest Information: Names of additional guests, emergency contacts
• Mobile Phone Number: For SMS/text messaging services (with your consent)
• Preferences: Room type, amenities, dietary restrictions

Information Automatically Collected:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, search queries, booking history
• Location Data: Geographic location (with your consent)
• Cookies: Session cookies, preference cookies, analytics cookies

We use your information for the following purposes:

• Process hotel reservations and send booking confirmations
• Send SMS notifications (with your consent)
• Process payments securely
• Provide customer service support
• Send marketing communications (with consent)
• Improve our services and website
• Prevent fraud and ensure security
• Comply with legal obligations

We share your information with:

• Hotel Properties: To fulfill your reservation and provide services
• Payment Processors: To process transactions securely
• Service Providers: Third-party vendors who assist in operations (NOT for their marketing purposes)
• SMS Service Providers: Only to deliver messages you've consented to receive
• Legal Authorities: When required by law or legal process

We do NOT sell your personal information to third parties for marketing purposes.

SMS consent and mobile phone numbers are NOT shared with third parties or affiliates for their marketing purposes.

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Opt-out: Unsubscribe from marketing communications
• SMS Opt-out: Text STOP to any SMS message to unsubscribe

To exercise these rights, contact us at info@c1hg.com

We implement appropriate technical and organizational measures to protect your personal information including SSL encryption, PCI DSS compliance, regular security audits, access controls, and secure data centers.

We use cookies to remember your preferences, analyze website traffic, personalize content, and provide targeted advertising. You can manage cookie preferences through your browser settings.

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we learn we have collected information from a child under 13, we will delete it promptly.

California residents have additional rights under the California Consumer Privacy Act including the right to know what personal information is collected, delete personal information, opt-out of the sale of personal information, and non-discrimination for exercising privacy rights. To exercise these rights, email info@c1hg.com

We may update this Privacy Policy periodically. We will notify you of material changes via email or website notice. The "Effective Date" at the top indicates the last revision.

For questions, concerns, or to exercise your privacy rights, contact us at:

C1HG Capital One Hotel Group
Email: info@c1hg.com
Website: www.c1hg.com